Request to Fill (RTF) Sequences

Request to Fill (RTF) is a process in Polaris that searches for eligible items to fill patron requests. Eligible items appear on the hold picklist for staff. The Holds Routing Sequences tables in Polaris System Administration determine the order Polaris uses to check branches for eligible items.

By defining primary, secondary, and tertiary routing sequences, libraries can define local branches and regional branches to attempt to fill requests before checking the entire system.

For more information on the recommended use of these three sequences, See Using Primary, Secondary, and Tertiary RTF Sequences.

This section covers the following topics:

• Setting Up the RTF Holds Routing Tables

• Setting Up or Stopping the RTF Cycle

• Using Primary, Secondary, and Tertiary RTF Sequences